





Welcome to The Center for Organizational Cultural Competence
The "face" of the Canadian workplace is changing. Labour sources suggest that by 2012, the majority of
growth in the Canadian labour pool will be New Canadians and Internationally Trained Professionals.
To thrive amidst the impact of this significant change, progressive Canadian businesses are seeking to understand the needs and cultural perspectives of New Canadians and to effectively incorporate
Internationally Educated Professionals and New Canadians into their Canadian work forces.
Accordingly, The Center for Organizational Cultural Competence (COCC) serves to meet the needs of
employers who want to:
- Assess their readiness to adapt to pending demographic changes in their organization
- Attract and retain qualified employees from the growing multi-cultural labour pool
- Increase their organizational cultural competence and build cross-cultural communication skills
- Build capacity through a commitment to in-house training and development
- Foster respectful communications and civility in the workplace
Training, Keynotes, Workshops, Assessment Tools and More...
The Center offers training, presentations, and educational tools related to managing change, addressing diversity, building organizational cultural competence and leveraging differences at work. Fostering inclusiveness is good business for Canadians in every occupational sector. Our team includes experts in organizational issues, intercultural competence trainers, English as additional language instructors, cultural perspective advisors, and experienced competency and transferable skills analysts.




International Civility Trainers' Consortium
Local, International & Satellite Offices in Winnipeg, Calgary, Regina, Toronto, Montreal, Indiana, Texas, New York, Dubai, Hong Kong, Italy & Lebanon
©2009 COCC, The Civility Experts & In Good Company. All Rights Reserved
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Call Us Toll Free: 1-877-810-0278
Training & speaking engagements available in the following languages:
English | Italian | Greek | Chinese | French | Spanish | German | Taiwanese | Arabic
NEW 2012 Train the Trainer Programs
Lew Bayer; first Canadian to be awarded International Civility Star Award - May 22, 2010 Vancouver, BC Read Press Release
Are Canadians as Civil as They Think They Are?
Read Lew Bayer's Article in the